Customers always tend to choose carefully before buying. Users will often consider the prestige on your Fanpage based on 3 factors:
And in this post, I will talk about the third factor to help your Fanpage have more positive reviews -> a great impact on the psychology of those who have not trusted your Brand yet, do not despise!
Obviously, the target is simply to make users rate your Fanpage, which means helping them see more posts on your Fanpage!
We compose a simple message sequence like this:
Please note that you should add a rating option with the "+ Quick Reply" block because the buttons are limited to a maximum of 3:
You will have to set up 5 separate messages for these 5 options, add emoji icons to attract attention and readers are more sympathetic!
For the ★ and ★★ options, I will upload content like this:
Although this is an automatic chatbot, it will help bring a good experience to the recipient because:
Please change the sentence again if you find it unreasonable!
With the ★★★ option, this is interpreted as medium rating but not too bad, so refine the content a bit:
With the ★★★★ and ★★★★★ options, write a few lines inviting them to review your Fanpage and insert a button that contains a link to the Fanpage's review page.
Please tag each customer rating. Customers 1,2 and 3 stars should take care of them better because they may be fastidious, but you still have a chance because they have responded to you !!!
The customers who rated 4,5 stars, they are quite sympathetic to you, give them deals to keep them, sometimes with a few sales combo, promotions.